CTA-DAHM
CTA-DAHM Diploma in Aviation and Hospitality Management | PB-HILT
CTA's time tested flagship programme is now available both as a Diploma and a Certificate course. The diploma is provided by NCVTE and students are prepared and guided for the examination by the faculty on successful completion of the certificate course.
Augmented now with PB-HILT, a new and upgraded version of our acclaimed HILT module, the training will ensure an all-round development of our candidates equipping them with the necessary knowledge, skills and competencies to make them better than competition.
Students also get an exclusive Udemy Business license for the entire course duration to keep enhancing their skills via curated courses, customised for each student based on their training needs.
Key Deliverables
Students will be able to:
- Learn and appreciate the impact of impeccable grooming standards required to project a favourable impression at workplace.
- Enhance their skill and confidence to communicate verbally, especially in the English language and convey a positive body language.
- Equip with basic digital skills required to succeed at any workplace viz MS Word, MS PowerPoint, MS Excel and E-Mail etiquette.
- Understand and imbibe the finer nuances of customer care in airlines and luxury hotels.
- Keep Up skilling via Udemy Business, with focus on holistic growth and maximising potential.
- Understand the functions of the aviation industry and appreciate the role of Cabin Crew in In-Flight operations and Airport operations and the role of Airline Security, Customer Service and RAMP management.
- Acquire extensive knowledge Front Office Operations and Food & Beverage Service at 5 star luxury hotels.
- Learn and inculcate the principles of work ethic, the power of positive habits and acknowledge workplace behaviour and organisational skills.
- Observe and practise delivery of hospitality services at the highest level during the 3 month internship in a 5 star hotel.
The course duration is 12 months which includes 9 months of classroom training and 3 months of internship in a 5 star hotel. Classes are held 5 days a week for 2/3 hours every day.
The training programme is highly interactive with regular assessments and one on one feedback sessions. Students are mentored individually by our faculty members and the training is a blend of curricular and co curricular activities.
For Diploma students, extra classes, mock tests, simulations practical classes will be provided by the training team to make them exam ready.