Programmes
Courses
Candidates with B.Tech, Engineering, Medical. ICWA, CA, CS, LLB, B Pharma are eligible for CTA-PB HILT, as a powerful preparation for interviews
Modules
Foundation
The foundation module of our training is focused at imparting knowledge and training for skills essential to succeed in the dynamic service industry, particularly for the Aviation and 5 Star hospitality segment.
Our training, to build a strong foundation for our students by way of skills training will include the following elements:
- 1. Grooming and Deportment
- 2. Effective English Communication
- 3. Customer Care
- 4. Behavioural Development
- 5. Digital Empowerment.
Aviation Studies
Our Aviation module ensures that our students get a clear insight into Cabin crew specific functions and responsibilities and that of Ground service operations. In the In-flight training, our students learn about cabin familiarisation, Safety and Emergency procedures, first aid skills, the importance of Crew Resource Management, onboard announcements and Meal Service delivery The Ground service module covers in detail about Airline Security operations, Customer service and Ramp management functions.
Hotel Hospitality
This module is designed keeping in mind the requirements of a 5 star hotel particularly in the Front Office and Food & Beverage Service department. Out Hotel Hospitality training equips our students with the skills and knowledge required to work effectively in either of the departments. The Front Office training module prepares the students to work as a front desk executive, a concierge or as a reservation associate. The F&B service module will enable the students to learn in depth about the various F&B outlets in a 5 star hotel and will train them to manage service with flair and elan at their work places.
High Intensity Leadership Training
HIGH INTENSITY LEADERSHIP TRAINING or HILT is a powerful does of behavioral training that enables the students to dive deep into discovering his/her inner potential. This module is a great exposure to understanding elements of wholesome social living and students will be able to appreciate the importance of Work Ethic, Positive Habits, Human Relations, Personal Branding and Leadership Skills in their pursuit of becoming successful professionals.
Udemy Business
CTA has invited Udemy Business as an e-learning partner and enhanced the learning opportunity for its students. Each student will individually be provided customized online learning support via CTA-Udemy Business.
A license will be issued to a student on completion of his/ her enrollment and will then be able to log in to an exclusive CTA-Udemy Business account with an ID and password provided for their exclusive use.
Based on the profile of the student and after conducting a training need analysis, the training team at CTA will create a learning path specifically for the student to provide a tailor made learning experience.
Udemy has courses across categories and along with the scheduled training curriculum they would be able to achieve immense personal development on a variety of subjects of interest to them.
The student will be able to download a certificate from CTA-Udemy for each completed course and this is a big value addition for an individual. Students are advised to take care to download certificates on completion of each component of training.
Internship
We offer five-star internship for all students and options for international internship in Qatar.
LECTURES
Power Point Presentation
Question & Answer
Self Assessment
Task Sheet
VISUAL
Video Presentation
AUDIO
Voice Recording & Playback
ACTIVITY
Role Play & Sharing of Experience
Demonstration / Simulation / Presentation
Presentation & Impromptu Speech making
Games
Sharing of Experience
Practical with Equipment
Projects
Dry Run - Practical with Equipment
Accreditation
The Certificate Programs offered by CTA are accredited by the National Centre for Vocational and Technical Education, India (NCVTE).
Training Outcome
Our Commitment To You
- We will focus on your development by bridging the gap that exists today between an Educational Institute and the Organization.
- Our program is tailored for aspiring Service Industry Entrants with the following achievements to make the transition into a high end Global Organization.
- Build credibility to enhance your Corporate and Individual image.
- Equip you with skills necessary to place you above the competition.
- Honour our commitment to quality and excellence.
- Develop distinguished conduct that is admired.
- Improve communication and develop self-confidence.
- Differentiate you in a competitive market.
LEARNING OUTCOME - AVIATION PERSPECTIVES
You will gain the knowledge to enable you to appreciate :
- Governance in the Aviation Industry leading to smooth In-flight Operations
- Managing Safety Equipment and Emergency Procedures contributing to safe and efficient Flight Operations
- Make Up and Hair Styling Techniques, Deportment & Decorum to compliment your Professional Image
- How to enhance your interaction skills and confidence building through the learning essentials on proper and spoken English
- Cabin Interior product features facilitating Guest comfort and In-flight Safety
- The significance of a well designed Galley to support In-flight Catering and Meal Service design
- Food and Beverage and the service level impacting excellence in service delivery
- A potpourri of Local and International Cuisines specific to Aviation Service
- The insight into Cabin Crew specific functions and responsibilities for role clarity
- Professional attributes of the Service Provider and handling of Guests’ specific needs
- Service Concept that defines the Business and Economy Meal Services
- Display your social skills in Fine Dining Etiquette
- Essence of Customer Care in fulfilling the Moments of Truth and Guest delight
- Attitude formation perspectives and its impact on the Service Professional
- Teamwork contributing to work productivity for Service synergy
- Understanding Emotions in relationship building and harmony at work place
LEARNING OUTCOME - HOSPITALITY IN HOTEL PERSPECTIVES
You will gain the knowledge to enable you to appreciate :
- Demanding role and responsibilities of Hotel Front Liners and Food and Beverage Service Professionals
- Classification of Hotels in relation to the categories and facets of Hotels, products and services with a common focus on achieving Guest delight.
- Functions of the various Departments and the Systems and Procedures followed which enable the Hotel to achieve revenue
- Understand the complexities involved in basic food production for total service quality
- Comprehensive description of the French Classical Menu in fine dining
- Versatility of the Breakfast Course, the extensive options, standards of preparation and the various befitting accompaniments
- Basics on cheese production and the types of cheese to meet all palates
- The appealing Hors d’oeuvres, a promising starter for fine dining experience
- Importance of correct setups and layout and Specialized services prevalent in the Hotel Industry
- Differentiating the Corporate, Social, Banqueting and Conferencing Events
- Categories of Beverages and highlights on Service style
- Wines, Spirits and Fine Dining Etiquette to enhance your knowledge and potential to appreciate the finer elements of service and cuisine.
Entry Requirements
12 months Diploma in Aviation and Hospitality Management
Age: 17 years - 24 years (as on date of applying)
Education Background: Completed 11th Standard and Above
Enrollment
For Course Fee and Registration details, speak to us directly on the listed phone numbers at the bottom of the page.
Note
Application Form Fee Refund Policy:
The application form fee is non-refundable.
Semester-Fee Refund Policy:
Fee once paid is not refundable or adjustable
under any circumstances.
FAQs
- How important are soft-skills for the Services sector?
- Is swimming mandatory for a Cabin Crew?
- Is Foreign Language a must if I wish to join a Foreign International Airline?
- How do I apply to the Contemporary Training Academy?
- What are the documents I need to submit with the application?
- I fulfill the suitability criteria but cannot afford the fee. Can I be availed of a loan?
- How are the placement opportunities like?
- Do you provide accommodation to outstation students?
- How can I get advice on careers in the Aviation and Hospitality sectors?
- Will I receive any materials prior to the course?
- Do I need a visa to study at a CTA Training Center?
- I am required to obtain a visa to attend a course. Do I need to request documents from the training team for my application?
- When will I receive my course certificate?